The role of TQM and KM in supply chain learning: A conceptual model

The role of TQM and KM in supply chain learning: A conceptual model

Supply Chain Management (SCM) competitiveness is achieved based on process efficiency. To improve efficiency, we depend greatly on knowledge acquisition and utilisation in the area of Knowledge Management (KM). KM is particularly relevant to every stage in SCM in order to make accurate and timely de...

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Bibliographic Details
Published in:International Journal of Innovation and Learning
Main Author: Loke S.-P.; Ooi K.-B.; Tan B.-I.; Safa M.S.
Format: Article
Language:English
Published: Inderscience Publishers 2010
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-77956381211&doi=10.1504%2fIJIL.2010.035034&partnerID=40&md5=a3fb34747b8ed209759007f5ba304009
id 2-s2.0-77956381211
spelling 2-s2.0-77956381211
Loke S.-P.; Ooi K.-B.; Tan B.-I.; Safa M.S.
The role of TQM and KM in supply chain learning: A conceptual model
2010
International Journal of Innovation and Learning
8
3
10.1504/IJIL.2010.035034
https://www.scopus.com/inward/record.uri?eid=2-s2.0-77956381211&doi=10.1504%2fIJIL.2010.035034&partnerID=40&md5=a3fb34747b8ed209759007f5ba304009
Supply Chain Management (SCM) competitiveness is achieved based on process efficiency. To improve efficiency, we depend greatly on knowledge acquisition and utilisation in the area of Knowledge Management (KM). KM is particularly relevant to every stage in SCM in order to make accurate and timely decisions that are critical to the firms' effectiveness and efficiency in SCM. At the same time, the Total Quality Management (TQM) concept proposes a system to improve the efficiency and productivity. This study makes a significant contribution by developing a proposed model as a methodological example which can be useful for tracking the degree of KM and TQM effects on SCL in both the service and the manufacturing industry. Copyright © 2010 Inderscience Enterprises Ltd.
Inderscience Publishers
14718197
English
Article
author Loke S.-P.; Ooi K.-B.; Tan B.-I.; Safa M.S.
spellingShingle Loke S.-P.; Ooi K.-B.; Tan B.-I.; Safa M.S.
The role of TQM and KM in supply chain learning: A conceptual model
author_facet Loke S.-P.; Ooi K.-B.; Tan B.-I.; Safa M.S.
author_sort Loke S.-P.; Ooi K.-B.; Tan B.-I.; Safa M.S.
title The role of TQM and KM in supply chain learning: A conceptual model
title_short The role of TQM and KM in supply chain learning: A conceptual model
title_full The role of TQM and KM in supply chain learning: A conceptual model
title_fullStr The role of TQM and KM in supply chain learning: A conceptual model
title_full_unstemmed The role of TQM and KM in supply chain learning: A conceptual model
title_sort The role of TQM and KM in supply chain learning: A conceptual model
publishDate 2010
container_title International Journal of Innovation and Learning
container_volume 8
container_issue 3
doi_str_mv 10.1504/IJIL.2010.035034
url https://www.scopus.com/inward/record.uri?eid=2-s2.0-77956381211&doi=10.1504%2fIJIL.2010.035034&partnerID=40&md5=a3fb34747b8ed209759007f5ba304009
description Supply Chain Management (SCM) competitiveness is achieved based on process efficiency. To improve efficiency, we depend greatly on knowledge acquisition and utilisation in the area of Knowledge Management (KM). KM is particularly relevant to every stage in SCM in order to make accurate and timely decisions that are critical to the firms' effectiveness and efficiency in SCM. At the same time, the Total Quality Management (TQM) concept proposes a system to improve the efficiency and productivity. This study makes a significant contribution by developing a proposed model as a methodological example which can be useful for tracking the degree of KM and TQM effects on SCL in both the service and the manufacturing industry. Copyright © 2010 Inderscience Enterprises Ltd.
publisher Inderscience Publishers
issn 14718197
language English
format Article
accesstype
record_format scopus
collection Scopus
_version_ 1823296167724711936

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