N.M, M. N. D. R. Z. Z. D. (2011). The evaluation of customer satisfaction on service delivery by post office in Malaysia: A service quality and service feature perspective. Advances in Business and Management, 1, .
芝加哥风格引文N.M, Mansor N.; Daud R.; Zakaria Z.; Daud. "The Evaluation of Customer Satisfaction on Service Delivery by Post Office in Malaysia: A Service Quality and Service Feature Perspective." Advances in Business and Management 1 (2011).
MLA引文N.M, Mansor N.; Daud R.; Zakaria Z.; Daud. "The Evaluation of Customer Satisfaction on Service Delivery by Post Office in Malaysia: A Service Quality and Service Feature Perspective." Advances in Business and Management, vol. 1, 2011.
警告：这些引文格式不一定是100％准确.