An integration of graduate competency model (GCM)

The development of hospitality and tourism industry in Malaysia leads to aggressive competition within the hotel industry in Malaysia competing to win the fraction of share markets. As consequences, the need to employ highly talented employees is inevitable. However, it is believed that what academi...

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Bibliographic Details
Published in:Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
Main Author: Zain R.A.; Radzi S.M.; Lahap J.; Abdullah D.
Format: Conference paper
Language:English
Published: CRC Press/Balkema 2016
Online Access:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016182666&partnerID=40&md5=2aa535fc3384f7cf436c6fc2822dea3f