The role of ombudsman: Resolving financial disputes in Malaysia

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The role of ombudsman: Resolving financial disputes in Malaysia

The paper highlights the establishment of the Ombudsman for Financial Services (OFS) in Malaysia as a good alternative avenue for the equitable settlement of disputes regarding financial services. It has been operating since 2016. However, its accessibility to reach wider financial consumers is rest...

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Bibliographic Details
Published in:	Conflict Resolution Quarterly
Main Author:	Mohd Zain M.I.; Rahmat N.E.; Ilias I.I.
Format:	Article
Language:	English
Published:	John Wiley and Sons Inc 2022
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85141449375&doi=10.1002%2fcrq.21366&partnerID=40&md5=ccfc09050fcafb97b3395aa566b963ab

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