Factors affecting citizens’ intention to use e-government services: assessing the mediating effect of perceived usefulness and ease of use

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Factors affecting citizens’ intention to use e-government services: assessing the mediating effect of perceived usefulness and ease of use

Purpose: This paper aims to examine how information and communication technology (ICT) coordination, information reliability, social pressure, perceived usefulness and perceived ease of use affect citizens’ intentions to use e-government services. Design/methodology/approach: The study is a quantita...

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Bibliographic Details
Published in:	Transforming Government: People, Process and Policy
Main Author:	Zubir M.H.H.; Abdul Latip M.S.
Format:	Article
Language:	English
Published:	Emerald Publishing 2024
Online Access:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85168147471&doi=10.1108%2fTG-04-2023-0040&partnerID=40&md5=9f0b9f21fcaa5395db79fc1c74ee3a3d

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