AI Technology in IT Service Desk (ITSD)

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AI Technology in IT Service Desk (ITSD)

This research assesses the impact of applying AI technologies to address IT Service Desk (ITSD) problems. The necessity of this study arises with the increasing dependency on technology in recent years. IT Service Desk plays a crucial role in providing remote IT support to the businesses’ end-users...

書誌詳細
出版年:	2024 7th International Conference on Internet Applications, Protocols, and Services, NETAPPS 2024
第一著者:	Karahamo M.; Alden F.Z.; Nour Hindia M.H.D.; Daud A.Y.
フォーマット:	Conference paper
言語:	English
出版事項:	Institute of Electrical and Electronics Engineers Inc. 2024
オンライン･アクセス:	https://www.scopus.com/inward/record.uri?eid=2-s2.0-85217440290&doi=10.1109%2fNETAPPS63333.2024.10823611&partnerID=40&md5=3edfa35e4a53d179565d350a2a7c9b0c

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