Factors influencing customer behavior in impulse buying of cosmetics on live shopping platforms in Malaysia

The COVID-19 pandemic has resulted in the emergence of a livestream purchasing site that facilitates instantaneous purchases. The purpose of this study is to analyze the key determinants that contribute to the impulsive purchasing behavior of cosmetic products on live shopping platforms. There are f...

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書目詳細資料
發表在:Humanities and Social Sciences Letters
主要作者: 2-s2.0-85219683712
格式: Article
語言:English
出版: Conscientia Beam 2025
在線閱讀:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85219683712&doi=10.18488%2f73.v13i1.4094&partnerID=40&md5=20bd0030452e4939a85b4c1820739183
實物特徵
總結:The COVID-19 pandemic has resulted in the emergence of a livestream purchasing site that facilitates instantaneous purchases. The purpose of this study is to analyze the key determinants that contribute to the impulsive purchasing behavior of cosmetic products on live shopping platforms. There are four variables namely website quality, sales promotion, customer trust and financial availability are examined. This study used a quantitative research design to determine the relationship between the identified variables. Data collected from 200 respondents was analyzed using descriptive statistics and inferential analysis to establish the correlation. The research findings validate that the quality of a website, sales promotion, customer trust and financial availability exert a substantial impact on customers' impulsive purchasing behavior. The practical implications of the study offer valuable insights into the development of effective strategies for cosmetic businesses to enhance impulse buying behavior among customers on live commerce platforms. © 2025 Conscientia Beam. All Rights Reserved.
ISSN:23125659
DOI:10.18488/73.v13i1.4094