The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies

Do Malaysian statutory bodies have a blind spot in their internal controls? This study uses Importance-Performance Map Analysis to investigate. While the system is rated highly effective, a critical gap is found: Control Activities, Risk Assessment, and Monitoring are undervalued despite strong perf...

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发表在:PUBLIC ORGANIZATION REVIEW
Main Authors: Yahya, Nurhidayah; Mohamad, Maslinawati
格式: Article; Early Access
语言:English
出版: SPRINGERNATURE 2025
主题:
在线阅读:https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001439853600001
author Yahya
Nurhidayah; Mohamad
Maslinawati
spellingShingle Yahya
Nurhidayah; Mohamad
Maslinawati
The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
Public Administration
author_facet Yahya
Nurhidayah; Mohamad
Maslinawati
author_sort Yahya
spelling Yahya, Nurhidayah; Mohamad, Maslinawati
The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
PUBLIC ORGANIZATION REVIEW
English
Article; Early Access
Do Malaysian statutory bodies have a blind spot in their internal controls? This study uses Importance-Performance Map Analysis to investigate. While the system is rated highly effective, a critical gap is found: Control Activities, Risk Assessment, and Monitoring are undervalued despite strong performance. This paradox suggests a vulnerability in governance. Insights from 194 Chief Executive Officers highlight the need to strengthen the Control Environment and Information & Communication through leadership and modernised systems. Elevating the perceived importance of Control Activities, Risk Assessment, and Monitoring is essential to fully optimise internal controls in Malaysian statutory bodies.
SPRINGERNATURE
1566-7170
1573-7098
2025


10.1007/s11115-025-00831-2
Public Administration

WOS:001439853600001
https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001439853600001
title The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
title_short The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
title_full The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
title_fullStr The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
title_full_unstemmed The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
title_sort The missing piece: bridging the gap between importance and performance of internal controls in Malaysian statutory bodies
container_title PUBLIC ORGANIZATION REVIEW
language English
format Article; Early Access
description Do Malaysian statutory bodies have a blind spot in their internal controls? This study uses Importance-Performance Map Analysis to investigate. While the system is rated highly effective, a critical gap is found: Control Activities, Risk Assessment, and Monitoring are undervalued despite strong performance. This paradox suggests a vulnerability in governance. Insights from 194 Chief Executive Officers highlight the need to strengthen the Control Environment and Information & Communication through leadership and modernised systems. Elevating the perceived importance of Control Activities, Risk Assessment, and Monitoring is essential to fully optimise internal controls in Malaysian statutory bodies.
publisher SPRINGERNATURE
issn 1566-7170
1573-7098
publishDate 2025
container_volume
container_issue
doi_str_mv 10.1007/s11115-025-00831-2
topic Public Administration
topic_facet Public Administration
accesstype
id WOS:001439853600001
url https://www-webofscience-com.uitm.idm.oclc.org/wos/woscc/full-record/WOS:001439853600001
record_format wos
collection Web of Science (WoS)
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