The mediating effect of service quality on market orientation and business performance relationship of hotels in Klang Valley

by Lopez M.B.; Radzi S.M.
Published in Current Issues in Hospitality and Tourism Research and Innovations (2012)

The mediating effect of service quality on market orientation and business performance relationship of hotels in Klang Valley

by Lopez M.B.; Radzi S.M.
Published in Current Issues in Hospitality and Tourism Research and Innovations - Proceedings of the International Hospitality and Tourism Conference, IHTC 2012 (2012)