Sports service quality for event venues: evidence from Malaysia
Purpose – The purpose of this paper is to empirically test the proposed measure of sports service quality (SSQ) and examine the relationships between emotional experience (EE) and user satisfaction (US) for sports competitions/training venues (i.e. for the sport of badminton). Design/methodology/app...
| 出版年: | Sport, Business and Management: An International Journal |
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| 第一著者: | |
| フォーマット: | 論文 |
| 言語: | English |
| 出版事項: |
Emerald Group Publishing Ltd.
2014
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| オンライン･アクセス: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-84958538430&doi=10.1108%2fSBM-11-2010-0020&partnerID=40&md5=a6cbc151841bebc8141b52a454c6fcb6 |