Employee retention of outsourcing catering services in malaysian government hospital
High turnover in services sector occurs in outsourcing company that provides catering service to government hospital. There are various factors that contribute to the high turnover rate including low pay rate, working long hours, inadequate training provided and poor working environment. This paper...
| Published in: | Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016 |
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| Main Author: | |
| Format: | Conference paper |
| Language: | English |
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CRC Press/Balkema
2016
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| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016191971&partnerID=40&md5=8b7a48ad21cb3dae3b81d10faccd50f6 |