Employee retention of outsourcing catering services in malaysian government hospital

High turnover in services sector occurs in outsourcing company that provides catering service to government hospital. There are various factors that contribute to the high turnover rate including low pay rate, working long hours, inadequate training provided and poor working environment. This paper...

وصف كامل

التفاصيل البيبلوغرافية
الحاوية / القاعدة:Heritage, Culture and Society: Research agenda and best practices in the hospitality and tourism industry - Proceedings of the 3rd International Hospitality and Tourism Conference, IHTC 2016 and 2nd International Seminar on Tourism, ISOT 2016
المؤلف الرئيسي: Baba N.; Yaakop M.R.; Bachok S.; Hamid Z.A.; Shahril A.M.
التنسيق: Conference paper
اللغة:English
منشور في: CRC Press/Balkema 2016
الوصول للمادة أونلاين:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85016191971&partnerID=40&md5=8b7a48ad21cb3dae3b81d10faccd50f6