Factors affecting citizens’ intention to use e-government services: assessing the mediating effect of perceived usefulness and ease of use
Purpose: This paper aims to examine how information and communication technology (ICT) coordination, information reliability, social pressure, perceived usefulness and perceived ease of use affect citizens’ intentions to use e-government services. Design/methodology/approach: The study is a quantita...
| Published in: | Transforming Government: People, Process and Policy |
|---|---|
| Main Author: | |
| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2024
|
| Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85168147471&doi=10.1108%2fTG-04-2023-0040&partnerID=40&md5=9f0b9f21fcaa5395db79fc1c74ee3a3d |