Exploring the effects of a modified higher education performance service quality model on organisational sustainability: The case of malaysian polytechnics

Higher education service quality and performance in technical and vocational education and training (TVET) is critical for developing human capital for economic survival; however, the effects of service quality on organisational performance are still unclear. Furthermore, neglecting employee soft fa...

وصف كامل

التفاصيل البيبلوغرافية
الحاوية / القاعدة:Sustainability (Switzerland)
المؤلف الرئيسي: 2-s2.0-85111580158
التنسيق: مقال
اللغة:English
منشور في: MDPI AG 2021
الوصول للمادة أونلاين:https://www.scopus.com/inward/record.uri?eid=2-s2.0-85111580158&doi=10.3390%2fsu13148105&partnerID=40&md5=e7b390095891c488019d2b99ed3a0eb3