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    DETERMINING SMALL AND MEDIUM-SIZED ENTERPRISES' ADOPTION INTENTION OF SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT IN CHINA: THE MEDIATING EFFECT OF ATTITUDE
    “...) was employed to test the conceptual framework and hypotheses. Based on a survey of 198 SMEs in Zhejiang...”
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  2. 2
    DETERMINING SMALL AND MEDIUM-SIZED ENTERPRISES' ADOPTION INTENTION OF SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT IN CHINA: THE MEDIATING EFFECT OF ATTITUDE
    “...) was employed to test the conceptual framework and hypotheses. Based on a survey of 198 SMEs in Zhejiang...”
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    Article
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